.page-faq .faq-hero {
  padding-block: clamp(1rem, 3vw, 1.75rem) clamp(2rem, 5vw, 3.5rem);
}

.page-faq .faq-hero__grid {
  display: grid;
  gap: clamp(1.5rem, 4vw, 3rem);
  align-items: center;
}

@media (min-width: 900px) {
  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 1.08fr) minmax(0, 0.92fr);
    gap: clamp(2rem, 5vw, 4rem);
  }
}

.page-faq .faq-hero h1 {
  font-family: var(--font-display);
  font-size: clamp(2rem, 5.6vw, 3.8rem);
  line-height: 1.05;
  letter-spacing: 0.06em;
  color: var(--c-white);
  text-shadow: 0 0 26px rgba(25, 245, 208, 0.22);
  margin-block: 0.55rem 1rem;
  max-width: 16em;
}

.page-faq .faq-hero .section-lede {
  max-width: 42em;
}

.page-faq .faq-hero__stats {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(110px, 1fr));
  gap: 1rem 1.25rem;
  margin-top: 1.75rem;
  padding-top: 1.25rem;
  border-top: 1px solid var(--line);
}

.page-faq .faq-hero__media {
  margin: 0;
  max-width: 420px;
  width: 100%;
  justify-self: center;
}

@media (min-width: 900px) {
  .page-faq .faq-hero__media {
    justify-self: end;
    max-width: 460px;
  }
}

.page-faq .faq-hero__media img {
  width: 100%;
  height: auto;
  object-fit: cover;
}

/* 步骤导航条 */
.page-faq .step-track {
  position: sticky;
  top: var(--header-h);
  z-index: 4;
  background: linear-gradient(180deg, rgba(6, 10, 18, 0.97), rgba(11, 27, 51, 0.9));
  border-block: 1px solid var(--line);
  border-image: linear-gradient(90deg, rgba(25, 245, 208, 0.35), rgba(199, 205, 212, 0.08) 60%, rgba(255, 106, 26, 0.3)) 1;
}

.page-faq .step-track__list {
  display: flex;
  gap: 0.25rem;
  align-items: stretch;
  list-style: none;
  margin: 0;
  padding: 0;
  overflow-x: auto;
  scrollbar-width: none;
}

.page-faq .step-track__list::-webkit-scrollbar {
  display: none;
}

.page-faq .step-track__item {
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
  min-height: 52px;
  padding: 0.6rem 1rem;
  color: var(--c-silver-dim);
  font-family: var(--font-display);
  font-size: 0.92rem;
  letter-spacing: 0.1em;
  text-decoration: none;
  white-space: nowrap;
  border-bottom: 2px solid transparent;
  transition: color 0.25s var(--ease), border-color 0.25s var(--ease), background-color 0.25s var(--ease);
}

.page-faq .step-track__num {
  font-family: var(--font-data);
  font-size: 0.8rem;
  color: var(--c-neon);
  opacity: 0.75;
}

.page-faq .step-track__item:hover,
.page-faq .step-track__item:focus-visible {
  color: var(--c-white);
  background-color: rgba(25, 245, 208, 0.07);
  border-bottom-color: var(--c-neon);
  outline: none;
}

/* 四步流程 */
.page-faq .faq-steps {
  padding-block: clamp(2.5rem, 6vw, 4.5rem);
}

.page-faq .step-block {
  display: grid;
  gap: 0.75rem;
  padding-block: clamp(1.5rem, 4vw, 2.5rem);
  border-top: 1px solid var(--line);
}

.page-faq .step-block:first-of-type {
  border-top-color: var(--line-neon);
}

.page-faq .step-block__head {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.6rem 1rem;
}

.page-faq .step-block__index {
  font-family: var(--font-data);
  font-size: clamp(1.6rem, 4.5vw, 2.4rem);
  font-weight: 700;
  line-height: 1;
  color: var(--c-neon);
  text-shadow: var(--glow-neon);
}

.page-faq .step-block__title {
  font-family: var(--font-display);
  font-size: clamp(1.25rem, 3.2vw, 1.75rem);
  letter-spacing: 0.06em;
  color: var(--c-white);
  margin: 0;
}

.page-faq .step-block__body p {
  color: var(--c-silver);
  line-height: 1.75;
  max-width: 44em;
  margin: 0 0 0.85rem;
}

.page-faq .step-block__list {
  margin: 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 0.55rem;
}

.page-faq .step-block__list li {
  position: relative;
  padding-left: 1.4rem;
  color: var(--c-silver-dim);
  line-height: 1.7;
  max-width: 44em;
}

.page-faq .step-block__list li::before {
  content: "";
  position: absolute;
  left: 0;
  top: 0.68em;
  width: 12px;
  height: 2px;
  background: linear-gradient(90deg, var(--c-neon), rgba(25, 245, 208, 0.1));
}

@media (min-width: 780px) {
  .page-faq .step-block {
    grid-template-columns: 10rem minmax(0, 1fr);
    gap: 0 clamp(1.5rem, 4vw, 3rem);
    align-items: start;
  }

  .page-faq .step-block__head {
    flex-direction: column;
    align-items: flex-start;
    gap: 0.55rem;
    padding-top: 0.25rem;
  }
}

/* 开服前准备 */
.page-faq .patch-section {
  padding-block: clamp(2rem, 5vw, 3.5rem);
}

.page-faq .patch-panel {
  position: relative;
  display: grid;
  gap: clamp(1.5rem, 4vw, 3rem);
  padding: clamp(1.5rem, 4vw, 2.75rem);
  background:
    radial-gradient(120% 150% at 0% 0%, rgba(255, 106, 26, 0.14), transparent 62%),
    linear-gradient(145deg, var(--c-blue) 0%, var(--c-graphite) 78%);
  border: 1px solid var(--line-strong);
  border-radius: 4px;
  clip-path: polygon(0 0, 100% 2.2%, 100% 100%, 0 97.6%);
}

@media (min-width: 860px) {
  .page-faq .patch-panel {
    grid-template-columns: minmax(0, 1fr) minmax(0, 0.5fr);
    align-items: center;
  }
}

.page-faq .patch-panel__copy p {
  color: var(--c-silver);
  line-height: 1.75;
  max-width: 42em;
  margin: 0 0 0.9rem;
}

.page-faq .patch-panel__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.75rem;
  margin-top: 1.5rem;
}

.page-faq .patch-panel__ticks {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 0.9rem;
}

.page-faq .patch-panel__ticks li {
  display: flex;
  align-items: baseline;
  gap: 0.65rem;
  padding-bottom: 0.85rem;
  border-bottom: 1px dashed var(--line);
  color: var(--c-silver-dim);
  font-size: 0.95rem;
}

.page-faq .patch-panel__ticks li:last-child {
  border-bottom: 0;
  padding-bottom: 0;
}

.page-faq .patch-panel__ticks .num {
  font-family: var(--font-data);
  font-size: 1.4rem;
  font-weight: 700;
  color: var(--c-orange);
  text-shadow: var(--glow-orange);
  white-space: nowrap;
}

/* 故障排查 */
.page-faq .trouble-section {
  padding-block: clamp(2.5rem, 6vw, 4.5rem);
}

.page-faq .faq-list {
  display: grid;
  gap: 0.65rem;
  margin-top: clamp(1.5rem, 4vw, 2.25rem);
}

.page-faq .faq-item {
  background: linear-gradient(100deg, rgba(20, 27, 38, 0.95), rgba(11, 27, 51, 0.6));
  border: 1px solid var(--line);
  border-left: 2px solid rgba(199, 205, 212, 0.2);
  border-radius: 3px;
  transition: border-color 0.3s var(--ease), box-shadow 0.3s var(--ease);
}

.page-faq .faq-item[open] {
  border-left-color: var(--c-neon);
  box-shadow: 0 0 0 1px rgba(25, 245, 208, 0.12);
}

.page-faq .faq-item__summary {
  display: flex;
  align-items: center;
  gap: 0.85rem;
  min-height: 56px;
  padding: 0.9rem clamp(1rem, 3vw, 1.5rem);
  cursor: pointer;
  list-style: none;
  font-family: var(--font-display);
  font-size: clamp(1rem, 2.6vw, 1.2rem);
  letter-spacing: 0.04em;
  color: var(--c-white);
}

.page-faq .faq-item__summary::-webkit-details-marker {
  display: none;
}

.page-faq .faq-item__summary:hover {
  color: var(--c-neon);
}

.page-faq .faq-item__q {
  flex: 1 1 auto;
  min-width: 0;
}

.page-faq .faq-item__chev {
  flex: 0 0 auto;
  width: 9px;
  height: 9px;
  border-right: 2px solid currentColor;
  border-bottom: 2px solid currentColor;
  transform: rotate(45deg) translate(-2px, -2px);
  transition: transform 0.28s var(--ease);
}

.page-faq .faq-item[open] .faq-item__chev {
  transform: rotate(-135deg) translate(-2px, -2px);
  color: var(--c-neon);
}

.page-faq .faq-item__body {
  padding: 0 clamp(1rem, 3vw, 1.5rem) 1.15rem calc(clamp(1rem, 3vw, 1.5rem) + 0.85rem + 14px);
  border-top: 1px solid var(--line);
  animation: faq-draw 0.32s var(--ease) both;
}

.page-faq .faq-item__body p {
  margin: 0.9rem 0 0;
  color: var(--c-silver-dim);
  line-height: 1.75;
  max-width: 44em;
}

@keyframes faq-draw {
  from { opacity: 0; transform: translateY(-5px); }
  to { opacity: 1; transform: translateY(0); }
}

.page-faq .sev {
  flex: 0 0 auto;
  width: 9px;
  height: 9px;
  border-radius: 50%;
}

.page-faq .sev--high {
  background: var(--c-orange);
  box-shadow: 0 0 10px rgba(255, 106, 26, 0.75);
}

.page-faq .sev--mid {
  background: var(--c-violet);
  box-shadow: 0 0 10px rgba(139, 92, 255, 0.7);
}

.page-faq .sev--low {
  background: var(--c-green);
  box-shadow: 0 0 10px rgba(124, 255, 158, 0.65);
}

/* 本地网络 */
.page-faq .network-section {
  padding-block: clamp(2.5rem, 6vw, 4.5rem);
  background:
    linear-gradient(180deg, rgba(11, 27, 51, 0.55) 0%, rgba(6, 10, 18, 0) 100%);
}

.page-faq .network-grid {
  display: grid;
  gap: clamp(1.5rem, 4vw, 3rem);
}

@media (min-width: 900px) {
  .page-faq .network-grid {
    grid-template-columns: minmax(0, 0.42fr) minmax(0, 0.58fr);
    align-items: start;
  }
}

.page-faq .network-copy p {
  color: var(--c-silver);
  line-height: 1.75;
  max-width: 40em;
  margin-bottom: 1.4rem;
}

.page-faq .network-tips {
  display: grid;
  gap: 0.65rem;
}

@media (min-width: 620px) {
  .page-faq .network-tips {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

.page-faq .network-tip {
  padding: 1rem 1.15rem;
  background: rgba(20, 27, 38, 0.7);
  border-top: 1px solid var(--line);
  border-radius: 2px;
  transition: opacity 0.3s var(--ease), transform 0.3s var(--ease), border-color 0.3s var(--ease);
}

.page-faq .network-tip:hover {
  border-top-color: var(--c-neon);
}

.page-faq .network-tip h3 {
  font-family: var(--font-display);
  font-size: 1.1rem;
  letter-spacing: 0.06em;
  color: var(--c-neon);
  margin: 0 0 0.45rem;
}

.page-faq .network-tip p {
  margin: 0;
  color: var(--c-silver-dim);
  line-height: 1.7;
  font-size: 0.95rem;
}

.page-faq .network-tip.is-filtered-out {
  display: none;
}

.page-faq .network-media {
  margin: clamp(2rem, 5vw, 3rem) 0 0;
}

.page-faq .network-media img {
  width: 100%;
  height: auto;
  object-fit: cover;
}

/* 账号与设备安全 */
.page-faq .security-section {
  padding-block: clamp(2.5rem, 6vw, 4.5rem);
}

.page-faq .security-list {
  list-style: none;
  margin: clamp(1.5rem, 4vw, 2.25rem) 0 0;
  padding: 0;
  display: grid;
  gap: 0;
  counter-reset: none;
}

.page-faq .security-item {
  display: grid;
  grid-template-columns: 3.25rem minmax(0, 1fr);
  gap: 1rem;
  padding-block: clamp(1.1rem, 3vw, 1.6rem);
  border-top: 1px solid var(--line);
  align-items: start;
}

.page-faq .security-item:last-child {
  border-bottom: 1px solid var(--line);
}

.page-faq .security-item__num {
  font-family: var(--font-data);
  font-size: 1rem;
  font-weight: 700;
  color: var(--c-silver-dim);
  padding-top: 0.35rem;
  letter-spacing: 0.08em;
}

.page-faq .security-item__body h3 {
  font-family: var(--font-display);
  font-size: clamp(1.1rem, 2.8vw, 1.35rem);
  letter-spacing: 0.05em;
  color: var(--c-white);
  margin: 0 0 0.5rem;
}

.page-faq .security-item__body p {
  margin: 0;
  color: var(--c-silver-dim);
  line-height: 1.75;
  max-width: 46em;
}

@media (min-width: 780px) {
  .page-faq .security-item {
    grid-template-columns: 4rem minmax(0, 1fr);
    gap: 1.75rem;
  }

  .page-faq .security-item__num {
    font-size: 1.2rem;
  }
}

/* 联系客服 */
.page-faq .support-section {
  padding-block: clamp(2rem, 5vw, 3.5rem) clamp(3rem, 7vw, 5rem);
}

.page-faq .support-panel {
  display: grid;
  gap: clamp(1.5rem, 4vw, 3rem);
  padding: clamp(1.5rem, 4vw, 2.75rem);
  background: linear-gradient(115deg, var(--c-graphite) 0%, var(--c-blue) 100%);
  border: 1px solid var(--line-strong);
  border-radius: 4px;
}

@media (min-width: 860px) {
  .page-faq .support-panel {
    grid-template-columns: minmax(0, 1fr) minmax(0, 0.6fr);
    align-items: center;
  }
}

.page-faq .support-panel__copy p {
  color: var(--c-silver);
  line-height: 1.75;
  max-width: 42em;
  margin: 0;
}

.page-faq .support-panel__contact {
  padding-left: 0;
}

@media (min-width: 860px) {
  .page-faq .support-panel__contact {
    padding-left: clamp(1.5rem, 3vw, 2.25rem);
    border-left: 1px solid var(--line-neon);
  }
}

.page-faq .support-panel__label {
  font-family: var(--font-display);
  font-size: 0.85rem;
  letter-spacing: 0.16em;
  text-transform: uppercase;
  color: var(--c-silver-dim);
  margin: 0 0 0.4rem;
}

.page-faq .support-panel__mail {
  font-family: var(--font-data);
  font-size: clamp(0.95rem, 2.6vw, 1.15rem);
  color: var(--c-neon);
  word-break: break-all;
  margin: 0 0 0.6rem;
}

.page-faq .support-panel__note {
  color: var(--c-silver-dim);
  font-size: 0.92rem;
  line-height: 1.7;
  margin: 0 0 1.25rem;
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-item__body {
    animation: none;
  }

  .page-faq .step-track__item,
  .page-faq .network-tip,
  .page-faq .faq-item__chev {
    transition: none;
  }
}
<<<END>>>